Privacy Policy
Aerzoom, Inc. ("Aerzoom," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in connection with our autonomous medical delivery platform.
1. Information We Collect
We may collect the following categories of information:
- Contact Information: Name, email address, phone number, and organization when you contact us or request a partnership.
- Usage Data: Browser type, IP address, pages visited, time spent, and referring URLs collected automatically when you use our website.
- Operational Data: Flight logs, delivery manifests, and route data collected in connection with our medical delivery services. This data is de-identified where possible.
- Communications: Records of correspondence when you contact us by email or through our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve our platform and services.
- To respond to inquiries and facilitate partnership discussions.
- To ensure the safe and compliant operation of our autonomous aircraft.
- To comply with applicable laws and regulations, including FAA requirements.
- To send you communications you have requested, including updates about our services.
- To protect against fraud, unauthorized access, and other harmful activity.
3. Medical and Health Information
Aerzoom's platform is designed to transport medical cargo on behalf of licensed healthcare providers. We do not intentionally collect, process, or store protected health information (PHI) as defined under HIPAA unless required by an executed Business Associate Agreement (BAA) with a covered entity. Healthcare partners are responsible for ensuring compliance with applicable patient privacy laws.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Healthcare Partners: Hospitals, labs, and blood banks participating in our delivery network, as necessary to complete a delivery.
- Regulatory Authorities: The FAA and other government bodies as required by law.
- Service Providers: Trusted third-party vendors who assist us in operating our website and services, bound by confidentiality obligations.
- Legal Proceedings: When required by law, court order, or to protect the rights and safety of Aerzoom or others.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and resolve disputes. Operational flight data may be retained longer to satisfy regulatory requirements.
6. Security
We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your own data as well.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise any of these rights, please contact us using the information below. We will respond within the timeframe required by applicable law.
8. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze usage. You may control cookies through your browser settings. Disabling cookies may affect some functionality of our site.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.